YOGA RETREATS POLICY
Cancellation/Refund Policy
To be able to participate to the Retreats you must have a valid passport and be able to travel to our destinations independently. Flights are not included. Payments must be made in full, 30 days before the due date of the first day of the start date, at the most. Failure to complete all payments by the due date will result in loss of entry to the retreat, no refunds will be given.
Please consider purchasing travel cancellation insurance.
Deposit “Booking Fee”
“Booking Fee”: a non-refundable booking fee that is required to secure your booking with us.
Due to the exclusivity and limited availability, deposits are non refundable. There will be no deposits refunds provided in any circumstances at any time unless if you find a substitute for your spot.
If you cancel within 24 hours of booking
Once you have confirmation of your booking you have a further 24hrs to cancel and obtain a full refund, including deposit. After this period, the following conditions will apply:
120 days or more:
A full refund minus 5% admin charge will be provided for all cancellations up to 120 days prior to start day of the booked retreat. This excludes the per person booking fee which is non-refundable.
Between 120 - 90 days
A 50% refund will be provided on cancellations between 90-119 days prior to the start date of the booked retreat. This excludes the per person booking fee which is non-refundable.
Between 60 - 90 days:
A 20% refund will be provided on cancellations between 60-89 days prior to the start date of the booked retreat. This excludes the per person booking fee which is non-refundable.
Less than 60 days:
No refund will be provided on cancellations between 59-0 days prior to the start date of the booked. Cancellations less than 60 days before the start date are non-refundable and will result in 100 % loss of revenue.
No refund will be provided for premature leaving of the retreat or failure to arrive at the retreat for any reason.
No refund will be provided for only part of a booking, for example if a room is booked for two guests who are sharing and one guest is unable to attend, the booking would need to be cancelled as a whole for the above refund policy to apply.
If The Retreat Has To Close For Any Reason
If the retreat has to close for whatever reason we will inform you as soon as possible. We will always give full refunds if this occurs. We will refund the retreat cost if applicable, but will not pay for any loss with flights.
Room Share:
If you select a ‘share with unknown guest’ room share option we take no responsibility for the actions of the person/s with whom you ‘room share’. If for whatever reason you are unhappy with your ‘room share’ including but not limited to: clash of personalities; disagreements; snoring; other annoying habits etc, We cannot be held responsible. Please note that if you have booked a ‘share with unknown guest’ online we can guarantee that you will be sharing with an individual of the same sex, unless otherwise specified.
If you are currently pregnant, or under medical or psychiatric supervision, you must provide a Doctor’s certificate confirming your fitness to travel and take part in the retreat as well as notifying the school. We are unfortunately not suitable for those with psychiatric or deep emotional issues or those looking for counselling or therapy, as our team are not professionally qualified in these areas. Our team are also not medically trained and do not know your medical history so cannot offer any specific medical advice whilst at the retreat.